Learn from the Big Boys—Process Improvement
In the world of big business, an entire discipline has emerged in the last few decades to help companies deliver higher-quality products and services, and to eliminate waste and inefficiency from business processes.
Toyota is the father of Lean Manufacturing. Motorola is the first to apply the principles of Six Sigma. Eliyahu M. Goldratt, in his novel, “The Goal,” introduced us to the Theory of Constraints.
Each of these methodologies for improving business processes takes a different approach. However, all three provide valuable principles and insights for small-business owners.
For example, each methodology considers “waste” to be the major barrier to success. In Six Sigma, waste is the variation from acceptable standards—errors and delay. In Lean Thinking, waste is any step in a process flow that does not add value to the customer. In the Theory of Constraints, waste is the constraint—the weak link or bottleneck—that limits a system’s throughput.
For the most part, small-business owners and entrepreneurs have little knowledge of these disciplines. One reason is that their application can be difficult and involved, requiring specialized training, expensive people, and sophisticated methods such as statistical analysis. The methods would seem to be overkill and out of reach for most small-business owners.
However, the basic principles of each discipline are profound and very applicable to the small-business environment. They are the basis upon which companies of the 21st century will need to be built in order to compete. They are the key to taking your business to the “next level”—and keeping it there.
Box Theory™ Software is the first and only product to bring these powerful principles to the small-business community—closing the gap between the big boys and the entrepreneur. Box Theory™ incorporates all three process improvement methodologies into the everyday task of building effective business systems.
As you plan for the future, don’t be without the best tool available for growing a prosperous business.
And never top improving!
Ron Carroll
Better Systems
Better Business